“Loving the dog friendly caravan -
BOOK YOUR 2019 HOLIDAY OR SHORT BREAK IN ONE OF OUR CARAVANS SECURELY ONLINE NOW
Entertainment Passes can be obtained from Reception. Daily, weekly and short break rates are available.
We do not include this as part of your holiday cost, as some do not use the Park’s facilities.
Copyright © Dog Friendly Caravan Holidays 2013 to 2018
Terms & conditions
A non refundable/transferable deposit of £75 for each week or part wk is due upon booking.
Note we do charge an extra security bond of £50 for our caravans, payable with the
balance, which will be refunded within 7 working days after departure, providing
they are left in the same condition as when you arrive -
The booking will be confirmed once cleared payment of the booking deposit is received, which should be within 48 hours if paying by Paypal/credit/debit card online or by bank xfer, or if paying by cheque or postal order this should be received within 7 days. The balance of the pmt for your holiday is due 8 wks before arrival. If cleared payment of the balance is not received by 8 wks before arrival your holiday may be cancelled.
For bookings made less than 8 wks before arrival, payment of the full amount due should be made immediately to confirm the booking.
* * Holiday Cancellation and Insurance * *
We really do suggest you take out Holiday Cancellation Insurance as this is not included in price of your holiday. You should be able to obtain this from your bank or local insurance broker, or online.
Cancellation & charges, and alterations to your holiday
If you have to cancel for any reason please let us know straightaway.
1) If you notify us that you need to cancel your holiday 30 days or less before arrival date:
The cancellation fee will be 100% of the accommodation charge
i.e. You will forfeit the total accommodation charge
Any bond paid will be refunded
2) If you notify us that you need to cancel your holiday 31 -
The cancellation fee will be 50% of the accommodation charge or the non refundable £75 booking deposit, whichever is the higher amount
i.e. 50% of your accommodation charge paid will be refunded or the non refundable £75 booking deposit, whichever is the lower amount, Any bond paid will be refunded
For example -
3) If you notify us that you need to cancel your holiday 57 days or more before arrival date:
The cancellation fee will be the non refundable £75 booking deposit
i.e. The total of any accommodation charge paid will be refunded plus any bond paid, less the non refundable £75 booking deposit)
Alterations to your holiday date and/or accommodation by you
We regret we are unable to amend any arrival dates unless you notify us by 56 days before arrival.
If you contact us 57 days or more before arrival, we will consider a change of date and / or caravan if available, and only one change of dates accepted.
If the price is more than the original booking the balance will then be due.
If the price is less than the original booking we will hold the overpayment in your account for a future booking.
Alterations to your holiday date and/or accommodation by us
in the unlikely event that any of our caravans become unfit for hire due to accident, damage, or circumstances beyond our control, we will do our best to offer you another caravan, or another date.
If these two options are not possible we will refund all payments you have made in
full (or pro-
Your caravan will be available from 2pm. Please go straight there -
We provide duvets, duvet protectors, mattress protectors, pillow protectors, & pillows
Please note: Mattress, pillow, and duvet protectors are provided for the comfort
of our guests -
If an unforeseen accident occurs there is a launderette on site where items can be cleaned & dried before they are needed again. Please replace any soiled duvets.
There is strictly no smoking in any of our caravans or on deckings. If you smoke outside please ensure that you dispose of ash and other rubbish safely and responsibly. Please do not smoke through windows or in doorways, or stub out cigarettes on any decking or outdoor furniture. You will be charged if we have to hire machine to remove the smell.
Maximum of 2 dogs allowed, but if they are smaller breeds one more may be acceptable, please ask. 2 small dogs only in our Image caravan. Well behaved & fully house trained only & must be kept under control on leads at all times on the Park. They are not allowed in the Entertainment or pool areas.
The following dogs are not permitted on the Park: Pit Bull Terriers, Japanese Tosa, Dogo Argentino and Fila Brasiliero.
If any dog is proving to be a nuisance, we reserve the right to ask you to remove it from the Park.
Dogs should not be allowed on the beds or furniture unless covered with your own covers. We cannot be held responsible for any accident or injury to a dog during their stay.
Other pets may be allowed -
Children remain the responsibility of their parent/guardians at all times.
A maximum of 4 people allowed in all these caravans. The person booking must be 25
years of age or older, and must be in attendance during the dates of the booking.
However, at our discretion, we may consider couples or family groups under 25 but
over 18 -
The maximum number of people entitled to stay at each caravan is advertised on the web page for each property and only those people named on the booking form are entitled to stay. If we find that people other than are on the booking form are using the property, you will be asked to leave immediately without any refund.
We reserve the right to terminate the booking of any guest(s) whose behaviour interferes with the general comfort and safety of other guests and staff. In this event no refund will be made.
This may include but is not limited to verbal or physical abuse. If anyone is asked to leave the site by Security they will not receive any refund.
Upon arrival, if you find anything dirty, broken or missing please let us know straightaway. (We do clean and oversee the caravans ourselves so this should not be the case)
At the end of your holiday, we expect all our guests to leave the caravan in the
same condition as they find it on their arrival. If any breakages or spillages occur
during your stay then please give us a call straight away -
We can then endeavour to put things in order before the next guests arrive, and in
fact make sure you can continue to enjoy your stay with a full complement of equipment
Your personal belongings are your responsibility at all times, & we cannot be held responsible for any loss or damage INCLUDING phones,laptops,computers,games machines or any other electronic or mechanical devices.
Entertainment Passes not included in the cost of your holiday. These can be obtained from Reception. Price varies, depending on dates.
WiFi is available throughout the site, pay as you go through Wifinity, & is free in the complex.
Please note these t&cs may change without notice. E&OE